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Online consulting

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Personal Information Collection Agreement

[Purpose of collecting and using personal information; items collected and used]

1) For non-members

  • - Names and mobile phone numbers: for personal identification concerning the use of the service provided by us
  • - Provision of service-related information and public notices
[Period of using and retaining personal information]

We shall destroy users’ personal information upon achieving the relevant purpose. However, we retain the following information for a given period of time for stated reasons.

  1. A. Retaining personal information under relevant laws or our internal guidelines If required by relevant statutes including commercial laws, any personal information will be retained for the period stated in relevant statutes. We use retained personal information only for the said purposes for the period specified below.
    1. ① Records about contracts or withdrawal of subscriptions
      Reason for retention: the Act on the Consumer Protection in the Electronic Commerce Transactions, etc., Article 6; the Enforcement Decree of the aforementioned act, Article 6
      Period of retention: 5 years
    2. ② Records about price payment and supply of goods
      Reason for retention: the Act on the Consumer Protection in the Electronic Commerce Transactions, etc., Article 6: the Enforcement Decree of the aforementioned act, Article 6
      Period of retention: 5 years
    3. ③ Records about the handling of disputes and customers’ complaints
      Reason for retention: the Act on the Consumer Protection in the Electronic Commerce Transactions, etc., Article 6; the Enforcement Decree of the aforementioned act, Article 6
      Period of retention: 3 years
    4. ④ Records about connection
      Reason for retention: the Protection of Communications Secrets Act, Article 15-2; the Enforcement Decree of the aforementioned act, Article 41
      Period of retention: 3 months
    5. ⑤ Records about dishonest use of service
      Reason for retention: Our internal guidelines for prevention of dishonest use of service (Terms and Conditions for Purchasing Members, Article 15)
      Period of retention: 5 years
  2. B. We retain users’ personal information for the pre-defined period and the period to which users have consented.
  3. C. We retain users’ personal information for the following period: from the moment a user signs the service usage contract (or subscribes for membership) until the termination of the contract (or application for membership withdrawal or revoking of membership on our own decision). Upon termination of a user’s membership, we destroy his/her personal information, unless the information falls under the aforementioned category, where we are required to retain the information for a given period of time under relevant laws or according to our internal guidelines, and ensure that we have a third party entrusted to handling users’ personal information to also abide by such policies.
  4. D. Method of destroying personal information
    We destroy printed personal information with a shredder or incinerator. We destroy personal information stored in an electronic file in an irrecoverable way.